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@ccailly ccailly commented Dec 30, 2025

Checklist before requesting a review

Please delete options that are not relevant.

  • I have performed a self-review of my code.
  • I have added tests (when available) that prove my fix is effective or that my feature works.
  • I have updated the CHANGELOG with a short functional description of the fix or new feature.
  • This change requires a documentation update.

Description

This pull request introduces three new SLM (Service Level Management) field strategies for the advancedforms plugin, allowing more flexible configuration of SLA/OLA dates based on form answers or submission date. It also updates the configuration system to support these new strategies.

New SLM Strategies:

The integration of this PR required the integration of certain core modifications in order to support the addition of policies from a plugin.

Screenshot

Available strategies for TTO / TTR / Internal TTO / Internal TTR

image image

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2 participants